If you’re looking for a meaningful career that makes a real difference in people’s lives, support work could be your next step.
Support workers help individuals with disability, ageing, or health challenges to live independently, stay connected, and achieve their goals – making it one of the most rewarding and in-demand roles across Australia.
Getting qualified
While some entry-level roles don’t require formal qualifications, most employers prefer – or require – a Certificate III in Individual Support. This qualification equips you with the practical skills and knowledge to provide quality care and support. Other pathways include a Certificate III or IV in Disability or a Diploma of Community Services.
You’ll also need to complete several key checks and certificates, such as:
- NDIS Worker Screening Check (mandatory for NDIS-registered roles)
- First Aid & CPR Certificates
- Working with Children Check
- Police Check
- A driver’s licence, with access to an insured and registered vehicle
What makes a great support worker?
Support work suits people who are compassionate, patient, and respectful. Excellent communication, problem-solving and organisational skills are vital, as is reliability – clients depend on you to be there when needed. Adaptability, cultural awareness, and emotional resilience will also help you thrive in this field.
If you’re empathetic, dependable, and enjoy helping others, a career in support work could be the perfect fit. With the right training and attitude, you can begin a rewarding career that truly changes lives … including your own!
Photo caption: Amicus Support Worker, Juan with one of our much-loved participants, Harriett.
