Feedback and complaints

How to make a Complaint

Amicus encourages people to provide feedback and raise complaints, as it assists us to make sure that we are providing high quality supports to every participant.

Step 1
two people having a conversation
Talk to the person involved and try to resolve the problem.

Step 2

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Submit a complaint using our online complaint form.

Complaint Form

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Call us on (03) 5441 2666



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Visit us at 18 Myers St Bendigo



We will respond to your complaint in full within 21 days.
Complaint Form




If you don't want to talk to anyone at Amicus, you can give feedback or lodge a complaint about us with external agencies.

NDIS Quality & Safeguards Commission
1800 800 544
contactcentre@ndiscommission.gov.au

Nationality Disability Insurance Agency
1800 951 822
feedback@ndis.gov.au

Aged Care Quality and Safety Commission
1800 951 822
audit.feedback@agedcareequality.gov.au

Australian Human Rights Commission
1800 620 21
www.humanrights.gov.au

Victorian Disability Workers Commission
1800 620 21
www.humanrights.gov.au