Feedback and complaints

How to make a Complaint

Amicus encourages people to provide feedback and raise complaints, as it assists us to make sure that we are providing high quality supports to every participant.

Step 1
two people having a conversation
Talk to the person involved and try to resolve the problem.

Step 2


Submit a complaint using our online complaint form.

Complaint Form


Call us on (03) 5441 2666


Visit us at 18 Myers St Bendigo

We will respond to your complaint in full within 28 days.
Complaint Form

Easy Read Fact Shets

Click the button to download the Easy Read fact sheet.

How to make a complaint
Rights, Responsibilities, Privacy and Feedback - Easy Read Fact Sheet

If you don't want to talk to anyone at Amicus, you can give feedback or lodge a complaint about us with external agencies.

NDIS Quality & Safeguards Commission
1800 800 544

Nationality Disability Insurance Agency
1800 951 822

Aged Care Quality and Safety Commission
1800 951 822

Australian Human Rights Commission
1300 656 419

Victorian Disability Workers Commission
1800 620 21